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Field notesWriting from the engineering team. No thought leadership. Just what we learned from putting AI systems into production this month.
Breaking down where every millisecond goes in a phone agent, and where to cut without breaking the experience.
RAG · 11 MIN READRetrieval is not the hard part anymore. Chunking, reranking, and the question rewriter are where the bodies are buried.
VISION · 6 MIN READWhat we learned shipping object detection on $400 edge devices. Spoiler: latency and labels matter more than mAP.
AUTOMATION · 7 MIN READScaling an n8n instance past the marketing demo. Memory, queues, idempotency, and the workflow patterns that survive.
EVALS · 9 MIN READHow to build a real evaluation harness for a chatbot in three days. Not a perfect one. A real one that you will actually run.
VOICE · 5 MIN READThe first 1.5 seconds of an outbound call decide everything. Here is the playbook we use to triple connect rates.
RAG · 13 MIN READSide by side on the metrics that matter: ingestion speed, hybrid search quality, ops overhead, and total cost at scale.
CRM · 6 MIN READThe mental shift that unlocks 10x more automation. Stop thinking of HubSpot as a database. Start thinking of it as a router.
DATA · 10 MIN READWhy ML teams should adopt analytics engineering practices. Versioned data is versioned models. We have receipts.
Field notes from the engineering team. No funding announcements. No newsletter swap promos. Just what we shipped and what we learned.