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Real shipped workEvery case below is in production today, handling real traffic. Client names redacted under NDA, numbers verified by us and by them.
Replaced four front desk FTEs with an inbound voice agent that handles appointment booking, new patient intake, insurance verification, and rescheduling. Direct CRM and EMR sync. Available 24/7. Sub 700ms response latency.
Sales reps now quote in seconds across product specs, pricing tiers, supplier contracts, and historical orders. Cuts quoting time from hours to under a minute. Trained on five years of internal knowledge.
Computer vision system flags damaged returns on the receiving conveyor before they hit restock. Edge inference under 80ms per frame. 99.2% precision, 96% recall, recovering an estimated 1.4M annually in misclassified inventory.
Outbound voice agents calling fresh inbound leads within 90 seconds of form submission. Qualifies budget, timeline, and intent, then books warm appointments directly into agent calendars. 4.7x lift on connect to booking conversion.
WhatsApp, web, and Instagram DM unified into one chatbot with full order context, returns automation, and seamless handoff to human agents for complex tickets. Handles 81% of tickets fully automated.
Structured extraction from 12k regulatory filings monthly. Custom NLP pipeline pulls 47 entity types with 98.4% field level accuracy, feeding directly into compliance dashboards. Replaced an offshore data entry contract.
Working softwareInclyn AI engineering principle 03
beats working theory.
Most projects ship a working V1 in four to eight weeks. The first call is free and quick.