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Service / AI Voice AgentsInbound and outbound voice agents that handle real conversations. Sub 700ms latency. Full CRM sync. Natural turn taking. We build the agent, the prompt suite, the evaluation harness, and the operations dashboard.
Specific things we deliver under this service. Most projects combine three or four of these into one system.
24/7 phone reception that books appointments, handles common questions, and escalates the rest to a human.
Outbound calls to inbound web leads within 90 seconds. Qualifies budget, timeline, intent, then books warm calls.
Native calendar integration. Books, reschedules, and sends confirmations across multi location operations.
Friendly outbound reminders for missed payments, expiring contracts, renewals, and overdue followups.
Post call surveys, post service NPS, and retention research at scale, with sentiment analysis on every call.
Handles the common 70% of support calls fully, with safe handoff to humans for complex tickets and angry callers.
If any of these match your current operations, this service is probably the right entry point.
| Latency | Sub 700ms first response, sub 1.2s end to end |
|---|---|
| Platforms | Vapi, Retell, custom Twilio plus LLM stack |
| Voice models | ElevenLabs, OpenAI TTS, PlayHT, Cartesia |
| Speech to text | Deepgram Nova 2, Whisper, AssemblyAI |
| LLM backbones | GPT 4o, Claude Sonnet, Gemini, Llama 3 |
| Integrations | HubSpot, GHL, Salesforce, calendars, Zapier, n8n |
| Languages | English first, multilingual on request |
| Pricing | $8k to $35k build plus per minute usage |
Very. The current generation of voice models is past the uncanny valley for most callers. We tune cadence and turn taking per use case. We can share live demo numbers on a call.
Yes. We use barge in turn detection so callers can interrupt naturally. The agent stops talking, listens, and responds. That alone is the difference between a real agent and a script reader.
Two paths. Either the agent gracefully redirects with a fallback line we tune for your brand, or it transfers warm to a human with a summary of what was already discussed.
Direct API integrations to HubSpot, GoHighLevel, Salesforce, Pipedrive, and Close. Every call writes a structured note, tags the contact, and triggers any downstream workflow you already run.
All calls are recorded with consent prompts where required. We support HIPAA, SOC 2, and GDPR work patterns. We do not train external models on your call data.
First call is 30 minutes. We will tell you whether this service is the right fit, and if not, which one is.